faq

Frequently Asked Questions

Orders & Shipping

Q: How long does shipping take?
A: Orders typically ship within X business days. Delivery times vary based on location and shipping method chosen at checkout.

Q: Do you offer international shipping?
A: Yes! We ship worldwide. International shipping rates and delivery times vary by destination.

Q: Can I track my order?
A: Yes, once your order ships, you’ll receive a tracking number via email.

Returns & Exchanges

Q: What is your return policy?
A: We accept returns within X days of purchase. Items must be unused, in original packaging, and meet our return criteria.

Q: How do I start a return?
A: To initiate a return, contact our support team at [your email] or visit our Returns Portal [link].

Q: Do you offer exchanges?
A: Yes! If you need a different size or color, reach out to us, and we’ll assist with the exchange process.

Products & Sizing

Q: How do I find my size?
A: Please refer to our Size Guide [link] for accurate measurements and fit recommendations.

Q: Are your products true to size?
A: Most items fit true to size, but check the product description for specific sizing details.